If your plan also includes Credit Features from Experian and/or TransUnion, the above verification process must also be successfully completed with Experian and/or TransUnion, as applicable. If your plan includes credit reports, scores, and/or credit monitoring features ("Credit Features"), two requirements must be met to receive said features: (i) your identity must be successfully verified with Equifax and (ii) Equifax must be able to locate your credit file and it must contain sufficient credit history information. Solve LifeLock Identity black/white screens issue on Android:įollow the LifeLock Identity android app crash troubleshooting guide Here → Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".Again, got LifeLock Identity » "Mobile Data" » "Allow Background Data Usage".Click LifeLock Identity » "Force Stop".On android, goto "Settings" » "Apps" or "Manage Apps" tab.This issue is usually caused by your network. This Clears both data and cache.įix LifeLock Identity unable to contact server/ LifeLock Identity internet connection errors on Android: On your device, goto "Settings" » click "Apps" » select "LifeLock Identity app" » click "Storage" » click "Clear Data" option.Clear LifeLock Identity App Cache and Data:.Update LifeLock Identity to the latest version on PlayStore.
On android, goto "Settings" » click LifeLock Identity app.Fix LifeLock Identity not working on Android, crashes, errors or is unresponsive:įollow these steps to resolve intermittent LifeLock Identity app issues:
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